October Newsletter: Safer banking for everyone
BURNABY, BC, CANADA, October 27, 2021
Fall is here which has not only brought in colder weather but everyone is seeing an increase in Covid-19 cases. What is your financial institution doing to limit contact and reduce exposure? Limiting customers and staff indoors and shortening business hours isn't enough--the branch has to ADAPT.
Although self-service is nice, it lacks the human touch. It is time to consider going digital and use a virtual branch to deliver financial services to your clients. With our MobiBranch, your employees can take the branch on the go and help clients with their day-to-day banking and respond to clients in real-time. The portability of MobiBranch makes it ideal for financial institutions that are open to transforming their workforce, where they can work outside of the branch.
MobiBranch is also equipped with the latest security features, making it safe to use outside of the branch. Messages are encrypted end to end and no data is cached on the device.
If you're looking for an innovative solution and a way to give your clients a better banking experience, ask us for a demonstration of our MobiBranch today!
MobiBranch Features
Although we'd love to show you all of MobiBranch in this newsletter, we simply can't because of the vast amount of features it comes with. To keep it short, we have listed SOME of the features below. We strongly advise that you request a live demonstration to see all of the features in action.
Digital Onboarding
Sign up new clients, assist them with product applications, and get their signatures digitally. No more cumbersome paperwork and filing. Lose the paper. Save the time.
Teller Dashboard
We have an array of tools for your tellers to use. Assist clients with CONTACTLESS transactions such as paying bills, setting up alerts, transferring funds, depositing cheques/cash, etc.
Live-Chat
Using our custom, live-chat system, your employees can answer and provide real-time client support from wherever they are. Share documents, monitor helpdesk queues and route clients to the appropriate personnel best suited for the client's needs.
Connect With Other Employees
There is a separate internal communication tool for employees to use with other employees. Chat one on one, or in groups. Either way, you’ll keep your data secure, encrypted and protected.
Tracking Productivity
Employees will be able report their work hours and track expenses. Management can review these submissions and approve/reject the submitted reports.
Access Documents
Access the document repository that is managed by your institution. Retrieve documents digitally from wherever you are. No more time wasted on digging through cabinets to look for something. Save space. Save a tree.
Adapt to the New Normal
It's time to think outside of the box and redefine digital banking.
Own your data with our secure, private communication tools. We place data protection security at the top for MobiBranch. As mentioned before, the data is not cached on the device and any private information is masked for better security.
According to a study done by Deloitte, 59% of the respondents reported that they prefer online and in-branch services. Taking this into consideration, MobiBranch is ideal for institutions that want to continue to provide high quality in-person service to clients. Give your clients the best of both worlds and become the branch they’ll love.
To learn more about Mobile Banking, MobiBranch and Contactless Branch, stay up-to- date on industry trends by subscribing to our blog.