mobile banking mobile branch

MobiBranch – Your Virtual Branch Solution.

In-Branch transactions cost your branch up to 5000% more than mobile bank transactions.

MobiBranch is a fully integrated, secure virtual branch application that expands your branch digitally to reach those out-of-reach customers while reducing branch costs by mobilizing your workforce.


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Banking for the Unbranched.

Who are the unbranched? Customers who can’t make it to the branch during regular hours (e.g. factory workers, shift workers) or who simply aren’t interested in going to the branch (e.g. Millennials). With branches emptying and ebanking on the rise, it is more important than ever to find ways to connect with and provide the right services to your customers.

Expand your branch reach beyond the average “5 Mile Rule.”  Break free of branch location constraints and meet customers where they live, work or play. 
    
Our virtual branch app, MobiBranch, will mobilize your workforce, allowing your employees to securely bring all your branch services to your customers using a tablet or a smartphone. With a wide range of banking-focused features, MobiBranch has everything you need to run your branch from anywhere. 


The Integrated Virtual Branch

MobiBranch enables you to mobilize your branch employees to connect with your customers like never before. See how!

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Mobile Teller Dashboard
Gain mobile access to customer transfers, bill payments, remote check deposits, account inquiries, mortgage calculators and financial tools. 

Mobile Branch Forms
Complete branch forms from anywhere for customer onboarding, accounting opening, loan applications, etc. with digital signatures, scanning, and quick form routing.

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Virtual Branch Document Vault
Go paperless by sharing, updating and managing all documents within your virtual branch app to give customers the latest offers wherever they roam.

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Customer Self-Service Portal
Give customers mobile access to new accounts, complete with self-service proof of identity, pay stubs verification or other required documentation, including digital signatures, customer contracts and agreements.

Secure Employee Communications
Get secure and private; enable employees to send encrypted messages; including sensitive customer information. Retain private employee conversations on your bank’s secure server, not in text messages or public chat applications. 

Multi-Factor Security
Stay secure with end-to-end network encryption and multi-factor authentication. MobiBranch puts your security worries to rest with digital certificates, geolocation, audit trails and reports.

Mobile Prospect Database
Capture prospect information from any location to keep contact information secure and ready for open communication. MobiBranch keeps your virtual branch customer-focused wherever the opportunity presents.

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Mobile Employee Locator
Keep employees safe while on the move. With safety being your number one priority, MobiBranch’s geolocation tracks your employees to provide instant location details to ensure safety and productivity.

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Customizable Virtual Branch
Provide a consistent experience by branding your virtual branch app with logos, custom forms and documents to make your virtual branch as familiar as your in-branch location for everyone.

 

How MobiBranch Works

MobiBranch acts as a natural extension of your branch wherever your employees go to service your customers.  Let’s say your branch employee goes to a local community event, the county fair to connect with customers.  

Bringing a tablet or a smartphone, your branch employee is able to service customers at the county fair by looking into account inquiries, opening new accounts, applying for loans or credit card applications and by keeping your brand top of mind.

Here’s how it works: Beverly, your branch employee, chats with the local business owner, Steven Tucker about a new business loan he needs to expand his business.  Steven has no time to get to the branch, so Beverly makes an appointment to bring the branch to his business location. Beverly starts the loan application with Steven, then communicates with other branch employees to complete the application.  The application is routed to the branch for approval and sent to Steven’s mobile banking app for his signature at his convenience.  

From a virtual banking perspective, here is visually all the resources Beverly has access to and how it works while she uses MobiBranch on her mobile device.

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Transform Your Branch to a Virtual Branch

The MobiBranch virtual branch increases product and service opportunities, reduces costs and empowers both employees and customers. We like to call that being a SmartBranch.

According to Meny Grauman, an analyst at Cormark Securities, a transaction at a bank branch costs the institution about 50 times what a mobile banking transaction costs. If banks cut their branch footprint by just 10% – through either closures or smaller formats – the savings in rent, salaries and equipment would drive up their annual earnings by an average of 2.7%.

MobiBranch empowers employees with the tools they need to provide the best customer service possible. With this virtual branch app, you’ll break free of location constraints. 


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MobiBranch enables your branch to

Go Paperless. Make your branch’s marketing materials virtual and easy to update while foregoing your large monthly printing bill. 

Lessen Physical Branch Needs. Get your employees out in the community to assist customers while lessen your hefty branch operating costs.

Give Customers Self-Service. Enable customers to securely access and complete forms on the virtual branch app instead of going to the branch all while reducing labor costs.  

Increase Employee Efficiency. Simplify account onboarding to reduce time, friction and errors with virtual branch forms to increase employee efficiency.

Avoid Sunk Costs in Software Development. Reduce the large upfront and ongoing cost of developing your own virtual branch app with MobiBranch, an established software platform from a +12 years mobile banking application development company, Mobilearth.

 

Your Customer Self-Service Mobile Banking Solution

Technology now interfaces with nearly every customer-branch transaction. Mobile banking apps  are no longer optional. Customers demand the latest technology, which is now a necessary service/offering you must deliver to fulfill the branch-customer relationship. Any branch that cannot make this digital transformation will be replaced with another financial institution that can. 

For customers, the mobile banking app  is the best of both worlds. They benefit from the flexibility and convenience of the mobile banking application, without visiting the branch.

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The Virtual Branch from Mobilearth

MobiBranch, a full-service virtual branch app, is a fully integrated virtual branch banking platform from Mobilearth. Mobilearth has been providing mobile banking solutions to financial institutions worldwide since 2005. 

Mobilearth offers cutting-edge technology in our mobile banking solution featuring apps, mobile browsers, text (SMS) and online ebanking (PC and laptop).  Our award -winning technology offers financial institutions a powerful omni-channel solution to its customers. 

 

The future of banking is mobile. Stay ahead of the competition and give your customers innovative digital banking services from a leader in mobile banking, Mobilearth. Contact us at (604) 451 5500  or gomobile@mobilearth.com to see a LIVE demo of MobiBranch and our complete mobile banking solution today!