Empower your employees
Integrated Virtual Branch
Stand out as a leader in digital transformation while strengthening customer relationships and expanding your business. Mobilize your workforce with the newest financial technology on the market. Give your employees the tools they need to support customers outside of the branch and transform traditional processes to create a better banking experience for your customers.
The branch is broken
Traditional processes are not enough to stay ahead in the marketplace. The transformation to digital has already begun. If you aren’t keeping up, you will be left behind.
It’s time to adapt with innovative digital technology to get what you want: better efficiency, better processes, better service, better everything.
Give your employees the tools they need to bring branch services to customers
Increase clientele by signing up prospective customers
Collaborate and connect with other employees
Establish a rapport with customers and provide the assistance they deserve
Reduce branch traffic by digitizing lineups
Get the omni-channel experience across all platforms
Newest Feature:
Queue - Fix the Branch Visit
Make lineups virtual to save time and improve branch services. Digitize branch lineups with our MobiBranch Queue. Using our mobile app, clients can sign in and reserve a spot in line virtually. They’ll only need to head to the branch when it’s almost their turn. Employees can manage the queue and preassign clients to the personnel best suited for the client’s needs. Streamline operations and give clients the gift of excellent time management.
How the Queue works:
Log In to MobiBank
2. VIEW BRANCH QUEUES ON THE LOCATIONS MAP
3. JOIN A BRANCH QUEUE
4. CHECK THE QUEUE STATUS ANYTIME
5. CLIENTS GET A REMINDER TO CHECK-IN
6. EMPLOYEES NOTIFY CLIENTS WHEN READY
Helpdesk - Better Service Everywhere
Everyone needs help sometimes. Be there for clients with the MobiBranch Helpdesk. Clients can send in queries and get responses from employees in real time. Live chat lets employees provide customer service from any location so they can go above and beyond to help clients.
Take client services to a whole new level.
Contactless Transactions - The New Way of Banking
No need to stand so close…MobiBranch Teller Dashboard enables employees to do contactless transactions for clients in any location; inside the branch, outside of the branch, at the beach, in the parking lot… anywhere, any time.
Revamp current banking processes by removing boundaries and expanding services.
“Creating a mobile app with an online loan application function will also increase the speed and ease of banking interactions. And by incorporating the ability to live chat, banks can make customer communications more informal and in some cases less time-consuming than a phone call or a visit to a branch office. Altogether, these mobile banking features would help shape a positive customer experience.”
The future of customer engagement is mobile.
Stay ahead of the competition and give your customers innovative digital services from a world wide leader in secure mobile apps.
Benefits of Digital Banking
Reduce Costs
Lower paper costs and printing expenses. Go digital and help the environment.
Streamline Processes
Create efficient workflows and streamline processes for increased accuracy and productivity. MobiBranch is an all-in-one financial services application that can digitally transform your branch and enhance banking processes.
Paperless Forms
Move hard copies of paper to digital. Easy access to forms and documents anywhere to provide faster, more effective services.
Increase Productivity
Engage those out-of-reach customers while reducing costs and mobilizing your workforce. MobiBranch keeps your employees safe and productive while on the move.
Secure Data
Security is paramount. Own your data on your own private server with end to end encryption.
Grow your Business
Increase service opportunities by reaching prospective customers that would otherwise be inaccessible. Give your workforce the mobility to remove location constraints and strengthen client relationships.
Wondering where to start?
Talk to the trusted experts. Mobilearth will simplify the move to make your business digital.
MobiBranch paired with MobiBank gives employees the freedom to do business anywhere.
Employees can start or manage documents and send them to customers through the mobile banking app for signatures any time.
The convenience of a branch where and when it suits everyone.
Mobilearth has the experience, knowledge, and tools to support you. Contact us today for more information.